Can I pay in cash or outside the platform?

No, all payments must be made through the platform.
Paying through Holidog ensures that your booking is secure and fully protected. It allows us to safely hold the funds and release them to the sitter only after the service is completed.
Why is this important?
Security: your payment is processed through a secure system that protects you from fraud.
Protection: only bookings paid on the platform are covered by our HoliVet Guarantee and customer support.
Reliability: in case of any issue, our team can assist you and help resolve the situation.
Payments made outside the platform are not protected and may result in loss of support and guarantees.
We strongly recommend keeping all payments within the platform to ensure a safe and reliable experience.
If you have any questions or need assistance, please contact support.