Can I meet the owner and pet before the stay?

Yes, and it is even strongly recommended!
The introductory meeting, called a Meet & Greet, is part of the normal booking process. It allows you to:

• Evaluate the pet’s behaviour
• Ask about routines, feeding, medication, or special instructions
• Confirm that the stay matches your availability and expectations
  For security reasons, Meet & Greet scheduling is available only after the booking is confirmed and paid. This guarantees commitment from both parties and ensures you are protected by the platform.
  If, after the meeting, you feel it is not the right fit, no worries. The booking can be cancelled before the stay according to the cancellation policy, and we will help you to find a better match!