Safety & Messaging

How to communicate safely on the chat

To ensure every booking goes smoothly and safely, here is a simple guide on how to communicate effectively. Before payment guidelines While you are getting to know a new pet owner, our priority is to keep your persona…

Why can’t I share my contact details or organize a meeting in the chat?

Certain information is automatically restricted in the chat to protect both you and the pet owner. This includes phone numbers, email addresses, social media, external links, exact addresses, and any attempt to organi…

Why was my message blocked?

If your message was filtered, it may have contained information that is restricted on the platform, such as contact details or external links. This moderation system is designed to protect both you and the pet owner.…