Safety & Messaging
Why canāt I send my phone number or email in the chat?
Certain information is automatically blocked to protect both parties. This includes phone numbers, email addresses, external links, social media, last names, and precise addresses. The purpose is simple: to prevent frā¦
Why was my message blocked or rejected?
If your message was blocked, it likely contained information automatically filtered by our system, such as contact details, external links, social media information, last names, or a precise address. This moderation sā¦
When can I see the sitterās exact address?
The exact address becomes visible after your booking is validated and paid. Before that, only the approximate location (city or neighborhood) will be visible on the profile. This security measure protects the sitterāsā¦
How to communicate safely with sitters
To ensure every booking goes smoothly and safely, here is a simple guide on how to communicate effectively and protect you from potential scams. Before payment guidelines While you are choosing the perfect sitter, ourā¦