How do I modify my address?
Your address is linked to your account settings and determines your country, currency, and applicable regulations. If your address appears incorrect, is registered in the wrong country, or needs updating after a move,…
Your address is linked to your account settings and determines your country, currency, and applicable regulations. If your address appears incorrect, is registered in the wrong country, or needs updating after a move, you can modify it directly from your account.
On Desktop
- Log in to your dashboard.
- Go to House details.
- You will see your current address and country displayed.
- Start typing your address — a suggestion will automatically appear.
- Select the correct suggestion from the list.
- Click Save to confirm your changes.
If the new address is located in a different country, a confirmation pop-up will appear asking you to validate the zone change.
Please note that changing country may result in:
- A currency change
- Different local regulations
- Updated Terms & Conditions
Make sure to carefully review the Terms & Conditions of the new selected country.
On Mobile
- Log in to your account.
- Go to Profile.
- Tap on Home details.
- Edit your address by typing it and selecting the correct suggestion.
- Save your changes.
If your updated address is in another country, you will also receive a pop-up asking you to confirm the zone change.
Still experiencing an issue?
If after following these steps your address is still incorrect or the country has not updated properly, please contact Support.
To help resolve your request faster, include:
- A screenshot of the House details / Home details page
- The full address you are trying to register
- A description of the issue encountered
Providing these details will allow our team to assist you more efficiently.
Still need help?
Contact the Holidog Team securely and keep the conversation in Messages.
Contact Holidog