The Holivet Guarantee by Holidog
Up to €10,000 of protection for your pet during every booking.
Included with every Holidog booking
Up to €10,000 of vet fees in case of accident
No additional cost
Automatically active during the stay
Mandatory guarantee included in every booking • Cost: 2% of booking amount • Deductible: €100See the full Holidog × Holivet Guarantee terms. • Applicable conditions
Secure payment
7/7 support
Verified bookings
Trusted third party
Because the unexpected never comes at the right time
Incidents are rare but possible. The Holidog × Holivet Guarantee reduces financial stress and makes bookings safer and more reassuring.
Book with peace of mind
Leave stress-free knowing your pet is protected.
Avoid unpleasant surprises
Clear coverage for unexpected accidents during the stay.
A platform that supports you
Holidog acts as a trusted third party and supports you when needed.
What is covered
Clear and effective protection for urgent situations
Veterinary costs in case of accident
Emergency veterinary intervention
Up to €10,000 per booking
Follow-up care included: up to €2,000 (linked to emergency, max 30 days)
Priority protection for emergencies: where financial impact is highest.
Follow-up is limited to 30 days after the incident.
Bodily injury to a third party
Rare but important situations
If the pet causes injury to an external person
Direct medical expenses
Within guarantee limits
Essential condition
The guarantee applies only to bookings confirmed and paid on Holidog, during the exact stay dates. In case of incident, the report must be filed within 48h.
What the guarantee does not cover
To stay simple, effective and responsible
Illnesses and pre-existing conditions
Medical conditions that existed before the stay
Age-related care or chronic conditions
Health issues related to aging
Property damage
Home, objects, car, or other belongings
Incidents outside a Holidog booking
Arrangements not confirmed on the platform
Meet & greet before the stay
The guarantee activates only during confirmed stay dates
Pet entrusted to an unauthorized third party during the stay
The pet must remain with the booked sitter
Undeclared pets or care outside the Holidog booking
All pets must be declared in the official booking
This guarantee is intentionally focused to remain simple, effective and responsible.
How does it work?
A simple and transparent process
You book on Holidog
Confirm and pay your booking
The guarantee activates automatically
No action required from you
In case of incident, you report within 48h
Via your Holidog account
We review the file and support you
Dedicated support at each step
Last-resort intervention
The Holidog × Holivet Guarantee intervenes when the party responsible for the incident cannot or does not want to cover the costs. We first help you resolve the situation simply.
Detailed veterinary invoice
Veterinarian report
Photos / useful information
Summary of circumstances
When does Holidog intervene?
Holidog reviews each case individually, based on provided elements and applicable conditions, to ensure fair and responsible handling.
Case analysis
Full review of the situation
Supporting documents check
Required documents and evidence
Decision and support
Dedicated support at each stage
Why trust Holidog
A trusted European platform
Verified bookings
Every booking is tracked
Secure payment
Protected transactions
Responsive support
Team available 7/7
European community
Present in 8 countries
Profiles and reviews
Full transparency
Off-platform prevention
Maximum safety
Marie L.
Owner
"Knowing my dog was covered during the stay really reassured me. Thankfully we did not need the guarantee, but it was a true plus for booking with confidence."
Thomas B.
Pet sitter
"As a pet sitter, it is reassuring that owners know their pets are protected. It creates real trust from the start."
Frequently asked questions
Everything you need to know
Yes. The Holidog × Holivet Guarantee is automatically included in every booking and represents 2% of the total booking amount.
Yes. A €100 deductible applies per booking. It is deducted from any amount that may be reimbursed.
Yes, follow-up care is included up to €2,000, linked to the emergency and documented by a veterinarian.
The guarantee covers necessary veterinary expenses following a sudden accident during the stay (fracture, injury, accidental poisoning, etc.). Care must be directly linked to the accident and documented by a veterinarian.
This guarantee is designed to cover unexpected accidents during the stay, not pre-existing or chronic health issues. This keeps protection clear, simple, and accessible to everyone with no extra fee.
No, the guarantee focuses on protecting your pet and bodily injuries to third parties. Property damage (furniture, objects, car) is not included.
No, the guarantee activates only during confirmed dates of the paid Holidog booking. Pre-booking meet & greet sessions are not covered.
Entrust your pet with full peace of mind
Book on Holidog and benefit from the Holidog × Holivet Guarantee, up to €10,000 in case of accident during the stay.
Up to €10,000 of protection
Automatic protection for your pet during every stay. No forms, no commitment.
Automatic protection
Active as soon as your booking is confirmed
Up to €10,000 covered
Emergency veterinary expenses covered
Included in every booking
No additional subscription required
Fast intervention
Dedicated support in case of incident
Mandatory guarantee included in every booking • Cost: 2% of booking amount • Deductible: €100 • Read conditions
Instant protection - no commitment
See what is coveredSecure payment
7/7 support
Verified bookings
Trusted third party
Because the unexpected never comes at the right time
Incidents are rare but possible. The Holidog × Holivet Guarantee reduces financial stress and makes bookings safer and more reassuring.
Book with peace of mind
Leave with no financial stress
Avoid unpleasant surprises
Clear protection for unexpected accidents
A platform that supports you
Dedicated support when needed
What is covered
Clear and effective protection for urgent situations
Veterinary costs in case of accident
Emergency veterinary intervention
Up to €10,000 per booking
Follow-up care included: up to €2,000 (linked to emergency, max 30 days)
Priority protection for emergencies: where financial impact is highest.
Bodily injury to a third party
Rare but important situations
If the pet causes injury to an external person
Direct medical expenses
Within guarantee limits
Essential condition
The guarantee applies only to bookings confirmed and paid on Holidog, during the exact stay dates. In case of incident, the report must be filed within 48h.
What the guarantee does not cover
To stay simple, effective and responsible
Illnesses and pre-existing conditions
Medical conditions that existed before the stay
Age-related care or chronic conditions
Health issues related to aging
Property damage
Home, objects, car, or other belongings
Incidents outside a Holidog booking
Arrangements not confirmed on the platform
Meet & greet before the stay
The guarantee activates only during confirmed stay dates
Pet entrusted to an unauthorized third party
The pet must remain with the booked sitter
Undeclared pets
All pets must be declared in the official booking
This guarantee is intentionally focused to remain simple, effective and responsible.
How does it work?
A simple and transparent process
You book on Holidog
Confirm and pay your booking
The guarantee activates automatically
No action required from you
In case of incident, you report within 48h
Via your Holidog account
We review the file and support you
Dedicated support at each step
Last-resort intervention
The Holidog × Holivet Guarantee intervenes when the party responsible for the incident cannot or does not want to cover the costs. We first help you resolve the situation simply.
When does Holidog intervene?
Holidog reviews each case individually, based on provided elements and applicable conditions, to ensure fair and responsible handling.
Case analysis
Full review of the situation
Supporting documents check
Required documents and evidence
Decision and support
Dedicated support at each stage
Why trust Holidog
A trusted European community
Verified bookings
Secure payment
Responsive support
European community
Profiles and reviews
Secure platform
Sophie M.
Owner
"The guarantee reassured me from my first booking. It is a real plus to entrust your pet with confidence."
Marc L.
Pet sitter
"Knowing owners are protected strengthens trust. It professionalizes our relationship."
Frequently asked questions
Everything you need to know
Is the guarantee mandatory?
Yes. The Holidog × Holivet Guarantee is automatically included in every booking and represents 2% of the total booking amount.
Is there a deductible?
Yes. A €100 deductible applies per booking. It is deducted from any amount that may be reimbursed.
How long do I have to report an incident?
The report must be made within 48 hours after the incident or its discovery.
Is this insurance?
No. This is a limited commercial guarantee, separate from insurance.
Additional questions
Yes, when directly linked to emergency treatment, up to €2,000 and for a maximum of 30 days.
No. Only bookings confirmed and paid on Holidog are covered, during the exact stay dates.
Contact us within 48h through your Holidog account. We will tell you which documents are needed (vet invoice, report, factual details).
As a last resort, when the responsible party cannot cover the costs. We review each situation case by case.
Entrust your pet with full peace of mind
Book on Holidog and benefit from the Holidog × Holivet Guarantee, up to €10,000 in case of accident during the stay.
500K+
Happy pets
50K+
Trusted sitters
4.9
Average rating
8+
Countries
Mandatory guarantee • Cost: 2% of amount • €100 deductible • See Holidog × Holivet Guarantee General Terms