How do I receive my payments as a pet sitter?
All payments are processed securely through the platform. When a client books a service, the payment is made directly on the site. We then safely hold the funds during the service to ensure everything goes smoothly. O…
All payments are processed securely through the platform.
When a client books a service, the payment is made directly on the site. We then safely hold the funds during the service to ensure everything goes smoothly.
Once the service is completed, the payment is automatically transferred to your bank account.
Holidog applies a partner rate to the service price you set. Your dashboard shows the share you keep and the care-day tier used for new payments. The estimated amount you receive after deduction is shown before booking confirmation.
Important to know:
Payments in cash are not allowed. All transactions must go through the platform to ensure security, traceability, and full protection for both you and the client.
Why is this system in place?
Secure payments: you are guaranteed to receive your money after completing the service.
Protection for both parties: funds are held safely until the booking is completed.
Full coverage: only bookings paid through the platform are protected by our insurance and support.
How to receive your payments:
- Go to your Dashboard
- Click on Payments
- Open Payment Settings
- Add and verify your bank account details
Make sure all information is complete and validated to avoid delays.
If you have any doubts, please contact support and include a screenshot so our team can assist you quickly.
Still need help?
Contact the Holidog Team securely and keep the conversation in Messages.
Contact Holidog