Booking Process
Why are there only a few sitters available in my search results?
Our new Holidog platform has recently been launched, and we are progressively importing our sitters. We now require more detailed information and conduct additional security and quality checks. During this transitionā¦
What should I do if a sitter does not respond to my request?
Sitters have 72 hours to respond. However, we strongly recommend not waiting the full 72 hours if you do not receive a reply within the first few hours. To maximize your chances of confirming a booking quickly, it isā¦
How does the booking process work on Holidog?
Booking on Holidog follows a clear and secure step-by-step process designed to protect both you and your pet. Here is how it works in detail: 1. You send a booking request Choose the sitter that best matches your needā¦
What should I do after my booking is confirmed?
Once your booking has been accepted and confirmed, a few simple steps will help ensure everything runs smoothly š Here is what to do next: Complete the payment if it has not yet been finalized. The booking is fully sā¦
How can I know if a sitter is available on specific dates?
You can check a sitterās availability directly from their profile. To do so: Open the sitterās profile Review the calendar displayed on the page to see their indicated availability Keep in mind that the calendar refleā¦
Can I book regular care, for example every week?
Yes, regular bookings are absolutely possible! To get started, create an initial booking to establish the relationship with the sitter. Once confirmed, you can let them know via chat that youāre looking for recurringā¦
How to secure a sitter faster
Finding the perfect match for your pet is all about timing and clear communication. Follow these 5 tips to get a "Yes" in record time. 1. Prioritize recently active sitters To ensure a quick response, prioritize sitteā¦
How can I modify the price of a booking request?
You can modify the price of a booking request directly from your conversation with the pet sitter. Follow these steps: 1. Open the chat with the pet sitter 2. Click on the three dots in the top right corner of the chaā¦
What is Smart Assist?
Smart Assist is a feature designed to help you find an available pet sitter more quickly. When you send a booking request, it can be automatically shared with additional compatible sitters nearby to increase your chanā¦
Can I talk to the sitter before confirming the booking?
Yes, you can chat with the sitter before confirming the booking. Once you send a booking request, you can use the platform chat to discuss all the details with the sitter. This allows you to ask questions about your pā¦