Payments
Why is my client’s payment temporarily blocked even though my profile is complete?
In most cases, this is linked to incomplete payment information. Make sure your Payout account is fully configured: * IBAN entered * Identity verified Go to Dashboard → Payments → Payment Settings to confirm everythin…
How do I receive my payments as a pet sitter?
All payments are processed securely through the platform. When a client books a service, the payment is made directly on the site. We then safely hold the funds during the service to ensure everything goes smoothly. O…
How does my Holidog partner rate work?
Your partner rate is the share of the service price you keep on Holidog bookings. It is shown on your dashboard as “You keep X%”. For standard sitters, the rate is based on the number of care days completed in the pre…